Sunday, September 09, 2012

On generosity

I love my yoga studio. I've been going there for five years now, and they're absolutely incredible. The teachers are fantastic, the classes are challenging but in the best possible ways. It's a heated room - but not Bikram style. It's like my home away from home, away from home.

However, my yoga studio does have some drawbacks, they follow very strict rules when it comes to mat hire. That's right - you have to pay a dollar to use a mat if you don't bring your own.

Once after I'd been going there for 3 years, I forgot my mat, and I thought surely, SURELY, they'd taken enough of my money and knew I was a faithful costumer that they'd just let that one slide and let me use the mat for free.

They did not.

They made me pay the dollar. It was a simple thing, but it certainly didn't give me the warm and fuzzy feelings that I normally get when I got to yoga. And clearly, it's stuck with me.

On Friday, as I waited to sign in the woman in front of me forgot her mat and didn't seem to have any money to pay to hire one. The Teacher behind the desk just looked at her blankly and before I realised what I was saying, I offered to pay for her mat.

I got a dollar out of my wallet, and the woman grabbed a mat thanking me profusely.

I can only hope this small act of kindness will be passed on - that she let someone at the grocery store with less items go through before her, and that person gave up their seat on the train.

Sometimes it's a little thing that makes all the difference.

17 comments:

  1. Good on you! But I'm annoyed about how they treated you as a customer.

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  2. Well done, you. Love these little acts of kindness.

    Making people pay to hire a mat is a bit penny-pinching.

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  3. Aw. I totally understand their policy, and yet I also totally get the less0than-warm-and-fuzzy effect it can have on the patron. That was totally sweet of you. May the karma gods be with you. ;)

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  4. Hmm. I feel like the $1 yoga mat rental is pretty universal studio procedure. Someone has to clean that mat and hang it to dry and then put it away after, and eventually it will maybe have to be replaced with a new one. What bothers me more is the marketing of super expensive yoga apparel and the "buy this $9 juice it's soooo good for you!" NINE dollar juice, in a little itsy bitsy container; I saw it with my own eyes!

    /yoga rant :)

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  5. YES! It's like the Liberty Mutual commercials on TV - the kindness keeps getting passed on. I love that!

    And I do think it's rather silly that they didn't let you rent a mat without paying a dollar especially since they know you so well. That would have bothered me too, definitely messed up my workout that day.

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  6. I feel hurt for you! I understand the need to charge a fee, I've often paid it too and I don't mind because I'm not a regular. I haven't been going for 5 years...Things like that make me put up a wall, and I'd perhaps not go back. I think you've got a better attitude in terms of dealing with it. I think it could have been done with a little more grace...

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  7. I'm glad you paid for her. But I'm sure it was hard to have that warm fuzzy feeling of doing the right thing....

    Makes me think of the time when I went to the Chinese place and had to bring home food to somebody who wasn't in the mood to go. It was raining, getting cold. I was the only one there..and the waiter comes over with a pot of tea. He sits with me. Ask if I'm OK, wondering if I'd gotten in a spat with someone.

    It was a nice talk, but I told him how my significant other was tired from a long day at work. So was I.

    When I went to pay for my dinner and the take home..I was charged for the pot of tea, I did not order. And I was short a dollar.

    Unbelievable. He acted as if he had no idea what my problem was..then. Thankfully, someone who was getting take out spared me the dollar.

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  8. It's definitely the small acts of generosity that make the difference

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  9. @Diary of Why - it's not so much that it bothers me that they charge a dollar - but I think for a costumer who has been going and paying (a lot) of money for years, if they forget once...it's fine to shout them a mat for day, you know?

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  10. Aw, you are a sweetie. And I agree - if they know you by name, and they've taken your money for YEARS, you shouldn't have to pay. Unless the dollar goes to the person who washes the mat as some sort of tip, in which case, that's another story.

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  11. I like to think the karma wheel keeps turning. Maybe not that day, but in time, people remember the good deeds that were once done for them. I try to help a stranger whenever I can.

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  12. Good for you, very good karma and I'm sure it will come back around! :-)

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  13. Love this story. Simple acts of random kindess... they are what make the world a better place.

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  14. I was a bit surprised they didn't forgo the 1 dollar, just that one time.

    Good on you for your simple act of kindness that I'm sure that woman appreciated (and won't forget). Karma, karma, karma :)

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  15. I'd certainly expect them to let a regular off for the sake of a dollar! Some companies have no idea of good customer service. Imagine being turned away from a relaxing yoga session because you didn't have anywhere to store a dollar in your yoga pants?! Good job you were there to help out!

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  16. That good karma will come back to you :)

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  17. It sounds like you paid it forward! That's a good deed!

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