Wednesday, October 10, 2012

A letter to Qantas

Dear Qantas,

Hello. How are you?

Me? Jetlagged thanks.

You're my number one choice when it comes to flying at very fast speeds through the air for tens of thousands of miles. I'm a Qantas frequent flyer - and no matter that you sometimes cost more. I choose you. You're the airline for me.

However, I'm starting to pick up hints that the feeling isn't mutual. Maybe it's that I've fallen in love and have a new person in my life that means more to me than you? I don't know Qantas - but I do know this: you're doing all you can to make sure Inspector Climate and I stay apart.

He's in 72 C and I'm in 76 B. He's in 54B and I'm in 55B...He's - oh you get the point.

What's up with that?  What's with all the hate.  Here's the thing, we book together, we have the same booking number and yet, and yet - you seat us apart. I'm not a fan.

And to further that complaint, when we check in HOURS before our flight and suggest that maybe you're selfishly keeping us - the lovebirds - apart, you wouldn't let us change our seats.

This isn't just a one time occurrence either - in fact, the only time we've been originally seated together is our last trip from Dallas to Brisbane when we made the decision to pay you an extra $25 per seat to make sure we did. That's kind unacceptable don't you think? Why you gotta be like that, Qantas?

Sincerely,

D

PS When I called to ask if there was a place on your planes to hang up my wedding dress for the 14 hour flight...I did not mean so that I could stuff it in the overhead compartment. So when you assured me that of course you have a place for clothes bags, what I thought you meant was "on our planes we have a place for clothes bags" - silly me.

PPS What happened to the mini Cadbury chocolate bars you used to give as snacks?

18 comments:

  1. Not being seated together is the worst... though it only happend to us once, and since then we have checked in online 24 hours before the flight, which have resulted in us being seated together:)

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  2. Duuuuude...that's just about the dumbest thing I've ever heard! Airlines are certainly not gaining any favors these days..

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  3. Seriously??? That's insane!! Does the same thing happen if you check in at the airport? Or just if you check in online??

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  4. How could they do that? Are they just robots?

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  5. Aww...that's happened to me and Max a few times. We usually just end up sweet talking the person next to one of us and get them to change. I always give up my seat to someone else who wants to sit next to a friend or loved one, so I'm hoping my flight karma helps me out when it's me who has to change.

    There was this one time that I had booked my flight to Canada from France months before Max. I was in first class, and he was in economy. There was no seat switching that flight. I basically told him, "see ya in 6 hours bitch!"

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  6. I've never flown Qantas and maybe you've tried this but on flights between here and the US I can always go into my reservation once it's made (as soon as it's made...not waiting until check-in) and switch the seats if necessary. 5 family members came here together in May and I was able to make sure they were all seated together. Might be something you can try next time.

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  7. My experience usually goes something like this: We arrive and I have a seat and he's been bumped.

    Quantas now flies directly from Santiago. Maybe Australia is net for us!

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  8. Qantas = Meh. Expensive, angry middle aged flight attendants and seats so close together you can barely move. Break up with them D!

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  9. Why have all the airlines started doing this? I think they puposely separate us so we will pay the fee to sit together. Well forget it airlines, I'm too tight with my money to pay for seats next to each other, rubbish meals, bad movie headphones and additional luggage space!

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  10. That is just horrible!!! I can't believe they stuffed your wedding dress in the overhead. That's crazy! Service has gone down to the pits. I remember when flying use to be enjoyable. So sorry you had to go through all of this.
    http://www.averysweetblog.com/

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  11. That sux when they do that. Qantas tried that on my flight home from Sydney to Perth 2 weeks ago, I noticed on the self service check in we were in different rows so I went to the front desk and said I was a scared flyer and need to be next to aka in grabbing distance to my other half. It worked he moved us. There are always singles travelling they can definatley switch you around, no excuses!

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  12. Ah, that sounds terrible! PS I am wondering why I've never heard of this airline?

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  13. Oh, dear... why do they do that?! last time I flew with my husband, we were seated across the aisle from each other... at least it was touching distance!

    Thanks for stopping past my blog - glad to have found yours! I'm following and look forward to reading more!

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  14. i've flown qantas from london to tokyo (13 hrs) sitting next to my wife - after that i felt like writing a letter of complaint to them as well!

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  15. Ugh! I hate when seats are apart when you've booked them together. Sorry you couldn't get seated together.

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